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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Gitelsnour Cat Tree, a 41.3-inch tall cat condo designed to enrich the indoor life of kittens and small cats. Finished in a smoky gray that complements a range of decors, it blends into your living space while offering a dynamic vertical playground. The structure invites exploration, climbing, lounging, and interactive play, giving your feline a dedicated space for rest and activity throughout the day.
Above the base you’ll find a top platform for perched views, a cozy cat basket for quiet breaks, and a hanging fur ball for interactive engagement. Your cat can observe from above, stretch out, and enjoy a playful loop throughout the day.
The multi-level layout makes the most of vertical space, giving small rooms a rich playground without crowding the floor. The smoky gray finish complements most decors, making it a practical addition to living rooms, bedrooms, or dens.
Whether you’re adding enrichment for a curious kitten or giving a resident cat a new hangout, this cat tree aims to balance comfort, safety, and fun. It’s a thoughtful option for households that value natural feline behaviors and a tidy living area.
Q: What are the key dimensions and stability features of the Gitelsnour Cat Tree?
A: Height is 41.3 inches with a stable base and anti-tipping bars for steady indoor use.
Q: Is this cat tree suitable for kittens and how long does assembly take?
A: Yes, designed for kittens and small cats; assembly typically takes under 30 minutes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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