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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats and kittens, the Goosheep interactive cat toy blends puzzle play with physical activity. The centerpiece is a four-tier carousel with six toy balls, topped by a bell ball and two teasing rods. This multi-path setup offers varied ways to stimulate your cat's natural curiosity and drive, transforming routine play into a lively mental and physical workout.
Crafted from selected PP material that is odorless and environmentally friendly, the track moves smoothly and quietly. The design includes multiple non-slip pads on the bottom to keep the toy stable as your cat investigates every nook and cranny of the rotating track, reducing wobble during enthusiastic play.
Close to your cat's world, the circular track and two teasers invite a cycle of chase and pounce. The different formations encourage exploration without limits, helping keep your cat engaged and connected during playtime with you. The bell ball at the top adds a gentle auditory cue that can heighten curiosity without being overwhelming.
Beyond play, thoughtful design aims to channel energy and promote movement in a fun way. While cats may benefit from more activity and mental engagement, the toy is designed to be a delightful companion during daily routines, making playful bonding with you a natural part of the day.
Packaging and storage are a breeze thanks to a colorful box and a four-layer removable design, making it easy to store between sessions. The product also offers color options to suit your home decor or gift choice. If you have questions or need support, Goosheep customer care is ready to help.
In short, this Goosheep cat toy aims to be a versatile indoor play companion that may help your cat stay active, curious, and entertained through evolving play patterns each day.
Q: Is this toy suitable for all cat ages?
A: Great for kittens and curious cats; supervise initial play to ensure safety and proper use.
Q: What benefits does this toy offer beyond entertainment?
A: May boost activity, curiosity, and interactive play with you, plus convenient storage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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