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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Gorilla Grip washable puppy pads offer a practical, reusable solution designed for real life with energetic puppies and curious pets. Sized 18x12 inches, they fit snugly in crates, playpens, and under furniture, creating a dependable barrier between your pet and the surfaces you care about. The soft yet durable surface delivers a comfortable feel for paws and noses, while the overall construction is built with mess containment in mind so you can focus on training and bonding rather than constant cleanup.
In real-world use, this pad aims to combine practicality with comfort. The 18x12 inch footprint provides enough coverage for typical training and resting areas without feeling bulky. The moisture containment is designed to prevent dampness from spreading to nearby surfaces, while the slip resistant backing helps keep the pad in place during enthusiastic play or quick turns. Material choices emphasize safety and durability, and the stated washability supports a long-term approach to pet care. While each pet is unique, many households find that these pads offer a dependable, reusable option that blends into daily routines rather than interrupting them.
Q: What are the key features of the Gorilla Grip Washable Puppy Pads?
A: A 4-layer design provides absorbency and protection, 100% waterproof containment, thousands of grip dots to stay put, and OEKO-TEX tested materials for safety.
Q: How durable is this pad and how do I care for it?
A: Reusable up to 300 washes; machine washable and should be air-dried to maintain integrity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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