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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet GROOKPET’s pet water fountain designed with big breeds and multi-pet households in mind. Crafted from premium 304 stainless steel, it resists rust and corrosion while providing a hygienic, cool-to-the-touch drinking surface. The design moves away from plastic concerns with a robust metal bowl that can endure daily use while helping maintain a clean, fresh appearance in any room. With a total capacity of 12 liters and a dedicated 7-liter tank, this fountain is well suited for households with multiple dogs or cats, or for families that prefer fewer refills throughout the day. A transparent water level window makes monitoring level cues quick and easy without opening the lid, adding a layer of convenience to busy routines.
Beyond the rugged build, this fountain is designed to fit real-life scenarios. The deepened water tray accommodates the sipping habits of larger dogs, while the quiet pump keeps daily life uninterrupted during work or rest. The combination of four-stage filtration and a deep bowl helps promote continuous access to water that looks and tastes fresh, which can encourage pets to stay hydrated throughout the day. The setup is straightforward, allowing you to install, remove, and clean with minimal effort, so you can spend more time with your pets and less time on upkeep.
In homes with multiple big dogs or several pets, a steady water source can reduce the frequency of refills and minimize spills. The stainless steel surface remains cool and clean with regular cleaning, while the large capacity is ideal for busy households. The four-stage filtration, paired with the included filters and sponges, supports water clarity and freshness over time, especially in warmer months when hydration is crucial. If you ever need replacement parts, GROOKPET offers filters and pumps for easy upkeep—search for GROOKPET filter or GROOKPET water pump to find suitable parts quickly.
The fountain’s simple construction makes routine maintenance approachable, from installation to daily cleaning. The IPX8-rated pump is designed for durability, and the overall form is built to withstand frequent use in active homes. For continued performance, keep an eye on the filters and sponges—they are part of the 4-stage filtration system designed to help maintain clean water for your pets.
Q: What is the capacity and tank design of the GROOKPET large dog water fountain?
A: Total capacity is 12 liters with a 7-liter tank, ideal for households with multiple pets.
Q: How quiet is this fountain in daily use?
A: Operating at about 25 dB, it remains near-silent during day-to-day activities.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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BARONI SUPPLIER LTD
16 Ellis Street, Unit 0011
Brinsworth, Rotherham
United Kingdom, S60 5DJ
Email: petvita.co.uk@gmail.com