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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Keep odors in check and indoor air smelling fresh with this 8-pack of activated carbon filters. Built for hooded litter boxes and compatible with the Pureness F6 Zeolite Air Filter used in Van Ness models, these filters are sized to fit the right footprint and work as a targeted odor solution for busy homes. The simple, no-fuss replacement experience means you can refresh scent control in seconds, without guesswork or tools.
Designed to balance everyday use with a quiet, unobtrusive profile, these filters don’t rely on flashy claims. Instead, they emphasize practical outcomes you can notice: a cleaner-feeling space, less lingering odor in common areas, and a smoother transition between litter box maintenance and daily life. The result is a space that feels fresher, especially during gatherings or morning routines when the litter area is more active.
Activated carbon fibers trap unwanted smells and can contribute to a more pleasant indoor air feeling around the litter area. In homes with multiple daily uses, you may notice a more neutral scent profile in nearby rooms, especially when guests are present or the space is used more intensively.
Tips for best results include replacing the filter when odors return, keeping the litter area clean, and ensuring the filter sits properly for consistent performance. This pack is designed to support a flexible approach to maintain a fresh-feeling home without heavy upkeep.
Q: What does the 8-pack include and will it fit my Van Ness litter box?
A: Eight 4.4 x 6.5 inch charcoal filters designed for Pureness F6 Zeolite filters in hooded Van Ness boxes.
Q: How often should I replace the filters?
A: Monthly replacement is recommended; the pack provides about eight months of odor control depending on use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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