Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Halo Collar 4 combines a GPS powered fence with a training collar, designed to keep your dog within safe boundaries while you stay connected through the Halo app. Real-time location updates, activity insights, and recall cues create a versatile tool for everyday life, whether you’re walking in town, supervising a yard session, or practicing recall in a busy park.
Built for dogs of all sizes, Halo Collar 4 fits necks from 8 inches to 30.5 inches and comes in a sleek graphite finish. It is designed to withstand outdoor use with improved waterproofing and rugged construction, while offering a battery life of 40 hours or more between charges so you can focus on the moment rather than constant charging.
Setup is app driven. You draw fences, adjust settings, and store multiple zones for different dogs or locations. If you need help, Halo Dog Park and our support team offer live 1:1 guidance on battery life, sizing, the Halo app, or training ideas.
In real life, Halo Collar 4 can support a city stroll with a safe boundary, a backyard session that gives your dog space during busy times, or a recall-focused drill that reduces pulling on walks. The 40+ hour battery, improved waterproofing, and stronger speaker and vibration can keep the collar consistently ready for action during outdoor adventures, training sessions, or playtime with family. A graphite finish gives a sleek, low-profile look that pairs well with everyday wear. For ongoing learning, you can rely on customer service and online resources to help refine how you use fences and cues. This summary highlights what Halo Collar 4 can do as a training and boundary tool, not a guarantee of outcomes.
Q: What is Halo Collar 4 and what can it do?
A: Halo Collar 4 is a GPS fence and training collar that lets you set boundaries, track location in real time, and run guided training via the app.
Q: Is a subscription required to use Halo Collar 4?
A: Yes. GPS services and cellular data require a Pack Membership Plan, starting at $9.99 per month.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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