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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
This covered cat cave blends a sturdy, pet-friendly frame with soft warmth that cats naturally crave. The frame uses CARB-certified MDF for stability, paired with a durable sisal scratching surface and a plush sherpa mat to create an inviting spot right out of the box. A thoughtful top-sheet design helps keep the hideaway steady and secure as your cat moves between play, rest, and exploration.
The plush ball hanging inside adds a playful touch, encouraging gentle batting during calm afternoons and interactive sessions alike. It’s a compact retreat that blends with home decor while offering a sense of safety and seclusion for curious felines.
The cat bed features a double-sided opening and an 8.7 inch entry hole, making entry and exit comfortable for cats of various sizes. The design allows for easy access to both the top lounging area and the bottom cozy cave, supporting different moods and activities throughout the day.
With measurements of 17 x 17 x 13 inches, this Heerduos condo is roomy enough for cats, kittens, small dogs, and rabbits under 30 lbs. It functions as a hideaway, a play zone, or a compact feral-cat shelter in a pinch, offering options for lounging, watching the world go by, or curling up in a private nook.
The removable cushion cover is machine-washable for quick cleaning, and the unit includes two reversible cushions for flexible setup and travel. The soft sherpa mat adds warmth and coziness, making it a comfortable retreat for everyday use.
Whether you’re creating a pet-friendly corner in a living space or seeking a compact habitat for multiple small pets, this Heerduos bed blends practicality with soothing comfort to suit busy homes without promising guaranteed outcomes.
Q: Is the Heerduos Cat Bed suitable for multiple small pets?
A: Designed for pets under 30 lbs; suitable for cats, kittens, small dogs, and rabbits.
Q: How do I clean this cat bed?
A: Removable cushion covers are machine-washable for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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