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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Heeyoo Pet Heating Pad, a large 36x24 inch mat designed to provide steady warmth where your dog or cat lounges. The soft plush cover adds a welcoming feel, while the underlying 7-layer construction and built in sensors help maintain safe, even heat. With six adjustable temperatures and a practical timer, you can tailor comfort for your companion without guesswork.
Six temperature levels span from cool evenings to brisk days, controlled easily on the LED panel. The smart timer offers 4, 8, 12, or 24 hour options, and the pad powers off automatically when the selected time ends. This combination supports relaxed naps, quiet play sessions, and convenient night routines without constant monitoring.
The design includes a chew resistant cord and a stainless steel extension cord protection, built to withstand curious pets. The inner pad is waterproof and flame retardant, while a soft plush cover is removable and machine washable for simple cleaning. A built in temperature sensor helps prevent overheating, contributing to a calm resting space for your pet.
Whether you have newborn puppies, pregnant pets, or senior animals with limited mobility, this heated mat can create a warm, secure corner. Use it in a crate, bed, or favorite lounging area to enhance comfort during cold days or nights, with the warmth that pets may naturally seek.
Place the pad in a crate or on a favorite rug to offer a warm retreat during chilly mornings. The adjustable temperature and timer allow you to adapt the setup as your pet grows or your daily routine changes. The mat is designed for indoor use and supervised enjoyment, providing a cozy space that can support restful moments.
Note that warmth is a support feature that can vary by pet and environment. The Heeyoo heated mat is intended for indoor use with responsible supervision, and the combination of warmth, cover softness, and stability may help create a comforting corner for your companion.
Q: Is the Heeyoo Pet Heating Pad safe for pets?
A: The pad includes a 7-layer protective structure, a built in temperature sensor, and an auto shut-off for added safety.
Q: Can I wash the cover separately?
A: Yes, the plush cover is removable and machine washable; the inner pad should be wiped clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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