Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Heeyoo Pet Heating Pad is designed to bring cozy warmth to pets on chilly days and nights. With six adjustable temperature levels and an easy-to-use LED controller, you can find a comfortable heat for puppies, kittens, and adult companions alike. The pad also features a smart timer with four settings, automatically powering off when the timer ends for peace of mind during naps or late-night snoozes.
The pad is sized at 28 by 16 inches, offering a snug, inviting space for a wide range of dog and cat sizes. Its soft surface invites pets to lie down willingly, while the waterproof and flame-retardant inner components provide a resilient foundation for daily use. Built-in safeguards help minimize overheating, letting you focus on your pet’s comfort instead of constant monitoring.
Care and maintenance are straightforward. The plush cover is removable and machine washable, making it simple to keep the surface fresh between uses. The inner pad should not be machine washed; instead, wipe it clean with a damp cloth or towel. With its sturdy cord and safety features, the Heeyoo heating pad can become a reliable part of your pet’s comfort routine during colder seasons.
Q: Does the Heeyoo Pet Heating Pad auto-off after a set time?
A: Yes. It includes four timer options (4h, 8h, 12h, 24h) with automatic shut-off.
Q: Is the cord chew-resistant and the cover machine washable?
A: Yes. It features a chew-resistant extension cord and a removable machine-washable cover; the inner pad should not be machine-washed, only wiped clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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