Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Henkelion Large Pet Carrier, a soft-sided travel companion designed for cats, small dogs, and puppies up to 25 pounds. This carrier shines in daily travel, car journeys, and quick trips to the vet, providing a breathable, comfortable space for your pet while you stay organized on the go.
Note: this carrier is not intended for airplane cabin use. Plan short car trips or hospital visits with confidence, and remember that size is best chosen by your pet’s length and height in addition to weight. The design targets a practical fit within 18 by 12 by 12 inches and a 25-pound limit.
The Henkelion carrier features a spacious interior and four-sided mesh to promote airflow and let you keep an eye on your pet. Soft sides and a lightweight frame make loading into a car easier, while a padded shoulder strap and reinforced handles provide comfortable carrying for longer sessions.
To ensure the best fit, measure your pet from chest to tail and from floor to shoulder before buying. Weight alone isn’t the sole indicator of fit. This carrier accommodates small and medium pets with an interior frame around 18" x 12" x 12" and a maximum of 25 pounds.
When not in use, store the carrier compactly to keep your travel kit organized. The neutral grey finish coordinates with most bags and car interiors, making it a practical, everyday option for pet parents.
Q: Is this carrier suitable for dogs and cats up to 25 pounds?
A: It's designed for small to medium pets up to 25 lbs, including cats and dogs, with a soft-sided build and breathable mesh for comfort.
Q: Should I fly with this carrier?
A: This carrier is intended for daily travel, car trips, and vet visits; it should not be placed under an airplane seat.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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