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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Herm Sprenger Ultra-Plus prong collar in chrome-plated German steel blends durability with thoughtful training design. It is built as a safer, more controlled alternative to traditional choker styles, distributing sensation around the neck rather than concentrating pressure in one spot. This approach can support steadier handling during everyday walks and focused training sessions.
Key design elements include a center plate connector that keeps the linking chain aligned, so tightening occurs evenly along the neck. Each link interlocks and features two blunt prongs, designed to guide your dog with measured feedback rather than abrupt jerks. The chrome-plated finish adds a layer of durability and a polished look you can rely on during regular use.
Designed for ease of on-off wear and straightforward adjustments, this collar supports common leash work, steady recalls, and calmer steering on busy sidewalks or parks. While it is a training aid, results depend on multiple factors, and this tool does not promise universal outcomes.
Sizes include Small 2.25 mm with a 16-inch overall length and longer options such as 3 mm to 3.9 mm in larger lengths. To size, measure your dog's neck and add roughly 2 to 3 inches to achieve a snug fit just below the ears. The product line provides detailed sizes: Small 16 inches, Medium around 22–23 inches, Large up to 25 inches, with links removable to tailor the fit.
Notes: remove or add links to calibrate length, and follow the sizing instruction to ensure a secure, comfortable feel. The collar is manufactured in Germany, reflecting Herm Sprenger’s emphasis on craftsmanship and quality control.
Q: What is the Herm Sprenger Ultra-Plus Prong Collar designed for?
A: A training tool that helps manage pulling with even neck pressure and balanced tightening.
Q: How should I size and fit the collar?
A: Measure your dog's neck, add 2–3 inches, then adjust with removable links for a snug fit just below the ears.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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