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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Herm Sprenger Ultra-Plus Prong Collar is a German-made training tool designed for safety, practicality, and clear communication during everyday leash work. Crafted with a solid fastener plate and symmetrical prongs, it aims to offer even pressure and natural neck contact, helping you guide your dog with confidence and care. This collar balances robust construction with ease of use, so you can focus on the moment-to-moment cues that make training practical and engaging.
Key to its practicality is a solid fastener plate that provides a secure connection, making fastening around the neck straightforward and reliable. The center plate construction and symmetrical prong placement work together to deliver consistent contact, which many handlers find helpful for clear communication during training or everyday walks.
Designed for versatility, the collar uses removable links to tailor the neck size. The 13" neck size paired with 2.25 mm prongs suits a variety of breeds and builds, offering a balanced feel on the neck with a chrome-plated steel finish built to withstand daily use.
Maintaining performance is simple. For routine cleanliness, rinse away light dirt. For stubborn grime, apply a little water with mild soap and use a soft-bristled toothbrush. After cleaning, dry thoroughly to preserve the finish and integrity of the chrome plating.
Germany is renowned for precision engineering, and Herm Sprenger brings that standard to this prong collar. The chrome-plated steel delivers durability for regular training sessions and everyday walking, so you can pair practical design with a dependable build.
Whether you’re working on leash manners, impulse control, or consistent cues, this collar offers a tangible tool that supports your training goals without compromising comfort or safety. Consider it a dependable option for handlers seeking a balanced, adjustable, and well-made training accessory.
Q: What is the Herm Sprenger Ultra-Plus Prong Collar designed for?
A: A safe, adjustable training collar with a solid fastener plate and symmetrical prongs for natural contact.
Q: How do you adjust the collar size?
A: Add or remove individual links to fit your dog's neck size for a secure, custom fit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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