Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for practical, everyday grooming, the HeroKitty Steam Dog Brush blends gentle warmth with precise brushing to help manage loose fur and static. The steam action and rounded massage rings work quietly and comfortably, so your pet stays calm while you groom. Expect fur that feels softer and looks shinier, without a stressful brushing session.
The brush delivers a light spray from a refillable water tank, which can be filled with plain water or a pet-friendly conditioning liquid for extra softness. A built-in LED indicator helps you monitor liquid level during grooming, so you can refill as needed.
Durability meets pet comfort. Each comb tooth is surrounded by a rounded massage ring to protect delicate skin, and a rechargeable battery supports long sessions between charges. A compact water bottle is included for easy refills, along with a charger for convenient charging. The tool is suitable for all long and short hair pets, designed to reach through dense fur and remove loose strands, knots, and tangles.
To use, fill the tank, switch on, and begin with gentle strokes along the grain of the fur. Short, steady passes help the steam and comb work together to lift hair away from the skin. Treat your pet to a calm grooming ritual and check the tank’s level with the indicator before each session.
The package includes the steam brush, a small water bottle for refills, and a charger. The design aims to deliver a tidy, efficient grooming experience with a self-cleaning feature and visible liquid level.
Many users report softer coats, reduced hair on furniture, and easier regular grooming. Results vary by pet, but the tool offers a thoughtful option for households that value hands-on care with minimal fuss.
Q: Is HeroKitty 3-in-1 Steam Dog Brush suitable for all coat types?
A: Yes, it works for both long and short hair pets with gentle steam and massage rings that protect the skin.
Q: How does the self-cleaning release button work?
A: A simple press releases hair and debris from the comb, making maintenance quick and mess-free.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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