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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Heybly presents an XXL cat tree that stands 60 inches tall, built for indoor homes with large cats up to 20 pounds. The setup blends soft plush cushions, a generous top perch, and a cozy basket with a modern smoky gray finish that fits many interiors. This description highlights features that may support daily lounging, window watching, and playful exploration without making guarantees.
The top perch measures about 20 by 16 inches, offering a roomy platform for a big feline or a small group of kittens. The plush surface provides comfortable support for long naps, while the elevated height makes it easy to survey the room or watch activity outside a window. For added privacy, the under-tree basket offers a snug retreat.
Three springboards guide climbing in a natural, low effort motion, helping cats of different ages move between levels. The multi-level architecture creates perch variety and routes for gentle play and exploration without crowding the floor.
The large condo delivers a roomy retreat that works for a single cat and for kitties who prefer to cuddle in a shared space. The design supports quiet naps and a sense of enclosure while remaining easily accessible from different angles.
Stability is a core focus. A reinforced base, sisal wrapped posts for scratching, and anti-toppling devices work together to create a sturdy activity center that can stand up to energetic play on various floor types.
The smoky gray finish complements many decors, while durable materials and easy-to-clean surfaces make upkeep manageable for busy homes. The sisal posts offer an effective scratching solution that helps protect furniture while giving cats a satisfying outlet for their instincts.
In summary, the Heybly cat tree presents a thoughtful blend of lounging spaces, climbing routes, and safe hideaways in a single structure. It aims to support larger cats or multiple felines seeking comfort, enrichment, and rest in a compact, stylish package.
Q: Is this cat tree suitable for large cats up to 20 pounds?
A: Yes. The XXL design includes a 20x16 top perch and a reinforced base for larger cats and multi-cat homes.
Q: Will the cat tree stay stable on hard floors?
A: It uses anti-toppling devices and a wide base to help prevent tipping during climbing and play.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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