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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Hicuper Cat Water Fountain Filters, designed for your 108oz (3.2L) stainless steel fountain. When you want water that stays appealing to your cat, these filters follow a thoughtful, multi‑stage approach to preserve flavor and clarity, making everyday hydration a little easier to love.
The filtration setup uses a durable high‑density fabric enclosure that wraps a blend of media—silver‑infused components and coconut‑shell activated carbon—along with a composite scale inhibitor. This combination aims to reduce odors and tastes that cats notice, while helping keep mineral buildup at bay. The result is water that can feel cooler and crisper to drink, especially after a busy day of play.
Authentic Hicuper filters are precision‑engineered to slide into your 108oz fountain with ease. Each filter is individually sealed to protect its performance from production to use, ensuring consistent filtration while you maintain your fountain.
The coconut‑shell activated carbon features an advanced pore structure that rapidly attracts impurities and extends its useful life between changes. While results can vary by water and usage, many users report crisper water and smoother flow after installing the filters. Economical and long‑lasting, these genuine filters balance durability with an approachable replacement cycle, helping you keep your cat hydrated without frequent, high costs.
The multi‑pack includes both filters and pre‑filter sponges, making fountain upkeep straightforward. When it’s time for cleaning, simply swap out both components to help preserve water quality for your pet.
In busy homes, a simple replacement routine can make daily hydration more dependable for your cat. This set provides a practical way to keep water fresh and appealing through regular maintenance, while you continue to enjoy the familiar look and feel of your existing fountain setup.
Q: What is included in the Hicuper Cat Fountain Filters pack?
A: The kit includes 10 replacement filters and 2 pre-filter sponges designed for 108oz stainless steel cat fountains.
Q: Will these filters fit my Hicuper PET-HS001-US fountain model?
A: Yes, they’re precision engineered to fit the PET-HS001-US 108oz stainless steel cat fountain.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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