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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing the Hide & Scratch Cardboard Cat Scratcher Box & Bed in a sophisticated dark grey diamond pattern. Sized at 16" x 13", this cozy enclosure gives cats a sheltered spot to hide, rest, and stretch while offering a durable scratch surface they naturally seek. The 7.5" high sides create a snug nook that helps keep scraps contained, and the gently scalloped edges invite affectionate rubbing and head resting along the rim.
The design blends comfort with function. Cats can scratch, lounge, or play inside a single compact unit, making it a versatile enrichment tool that also helps protect nearby furniture from sharp claws. The double-sided corrugated pad provides a resilient surface that stands up to daily use, while the sturdy cardboard construction adds a satisfying heft that many cats respond to.
What’s included: this package features the main cardboard scratcher box, a double-sided pad for extended life, and three refill pads to refresh the experience as needed.
Place the box near a favorite lounging spot or along a sofa to create a dedicated feline zone that encourages play while helping protect furniture. The rounded, scalloped edges invite gentle rubs and head cuddles, turning everyday scratching into a comforting routine. When the refill pads are ready, simply swap in a fresh layer to renew texture and grip without changing the box itself.
Designed for indoor cats and kittens, this is a practical option for busy households seeking enrichment without fuss. While results can vary by cat, many families notice increased engagement and a clear reduction in redirected scratching when a dedicated scratcher is available nearby. This product emphasizes possibilities rather than guarantees, inviting you to try a proven concept with a measured approach.
Q: What are the kit's dimensions and materials?
A: Box measures 16" x 13"; 7.5" high sides. Made from extra-thick corrugated cardboard with plant-based glue and soy-based ink.
Q: What does the package include and is it safe for indoor cats?
A: Includes the scratcher box and three refill pads. Materials are designed for indoor use and safe for chewing; no tape required.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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