Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for dogs who love to explore, the Hikiko Martingale Collar with No Buckle combines practical security with a playful look. The no-buckle design minimizes common failure points during active moments, helping keep the collar in place as dogs twist, tug, or dash through a yard or park. The Pretty Cute Purple Flower pattern, part of the Colourful Blossoms collection, adds a cheerful touch to daily adventures for small dogs who appreciate a lighter, comfortable fit.
To ensure a comfortable, secure fit, refer to the product size chart and measure with a soft ruler. Aim for enough room that you can slide two fingers between the collar and the back of the dog’s neck. This helps balance control with comfort for active dogs.
The collar features soft nylon webbing that sits comfortably against fur and skin, plus durable metal hardware for lasting performance. The Colourful Blossoms pattern adds a unique, personalized touch without sacrificing practicality. Easy to clean and quick to dry, it’s a practical choice for regular use.
Questions about wearing, sizing, or care? Our team at Hikiko is ready to help you find the right fit and address concerns promptly.
Q: What is a Martingale collar with no buckle, and how does it help my dog?
A: A no-buckle Martingale tightens gently to prevent slipping, offering safer control during walks and training for active dogs.
Q: How should I size and fit the Hikiko flower collar?
A: Use the size chart and a soft ruler; leave about two fingers of space for a comfortable fit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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