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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The HOMBYS Dog Pee Pad Holder with High Walls is an indoor potty solution designed to support dogs of varying sizes. Its sturdy tray and elevated sides work together to keep messes contained, helping maintain clean walls, floors, carpets and furniture. With a patent-pending design, this unit aims to simplify house training while offering a practical space for your pet’s routine.
Built from safe, odorless PP material, the unit emphasizes durability while remaining pet-friendly. A splash guard surrounds the pad area and the top remains open for airflow, delivering a sense of privacy during bathroom breaks while reducing stray moisture around the room.
The generous footprint measures 33.8 by 28 by 17.7 inches, making it suitable for small, medium and large dogs. The design invites dogs to lift their legs toward the wall, a common position during toilet training, while the elevated sides help keep the space neat.
Setup is fast and practical—the frame folds neatly for storage and the top clips secure pads for complete protection (pads not included). Cleaning is straightforward: the waterproof surface wipes clean and rinses away residue easily.
Ideal for homes with limited floor space, apartments, or rooms that need a dedicated potty zone. It supports a routine that many dogs adopt, offering a private, contained space during bathroom breaks and reducing the chance of accidents elsewhere in the home.
Q: What sizes does the HOMBYS pee pad holder accommodate?
A: The unit measures 33.8 x 28 x 17.7 inches, suitable for small to large dogs; it can be placed against a wall for efficient space use.
Q: Is the pad holder easy to clean and assemble?
A: Yes. It folds for storage, clips secure pads, and the waterproof materials wipe clean quickly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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