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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Hompet Dog Potty offers a practical, reusable option for small and medium dogs who benefit from an indoor or porch potty routine. Featuring a soft, grass-like surface, this setup provides a familiar feel that makes potty time easier to approach, even when outdoor access is limited. Built for everyday use, it blends convenience with a pet-friendly design that prioritizes clean spaces and simple maintenance.
What sets this system apart is its three-layer construction: a top turf surface, an inclined bottom tray, and a bottom drawer with drainage holes. An upgraded pee baffle guides urine toward the tray, reducing splashes and helping keep the surrounding area dry between sessions. This thoughtful layout supports a smoother routine for you and your dog.
The dense network of 56 drainage holes works to move liquid quickly into the bottom drawer, helping control indoor odors and prevent damp spots on the surface. The design contrasts with products that have sparse gaps, which can leave urine pooling between holes.
The hemming grass mat reduces edge shedding and avoids cracks or loose fibers, while UV-resistant yarns ensure the surface holds up under sun exposure and regular dog use. The material combination is chosen to resist wear and maintain a natural feel over time.
Two replacement turf mats are included, supporting repeated use without disposable pads. This setup offers a more sustainable training option while keeping ongoing costs manageable for households that prefer long-term solutions.
Designed for puppies and small to medium dogs, the Hompet potty is well-suited for apartments, balconies, porches, or terraces. It’s also a practical training tool when outdoor access is limited due to weather, travel, or health considerations, providing a reliable indoor alternative to traditional puppy pads.
Results depend on your pet’s pace and routine, but many users notice easier cleanup, a more predictable potty schedule, and cleaner floors with consistent use of this system. It’s a considerate option for households seeking practical indoor training support without making grand promises.
Q: Is the Hompet dog potty reusable and easy to clean?
A: Yes. The 3-piece system uses reusable turf mats and a tray for simple cleaning and repeated use.
Q: Who is this product best for?
A: Ideal for puppies and small to medium dogs, plus pets needing indoor or porch access during bad weather.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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