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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Hompet Large Dog Grass Pad with Tray, a reusable potty solution designed for comfort, convenience, and everyday practicality. The combination of a realistic turf surface and a sloped under-tray helps separate liquid from waste, making cleanup feel straightforward and your living space more inviting for pets and people alike.
The core design centers on a three-piece assembly. A reinforced bionic wall guides urine toward the drainage area, while the sloped under-tray channels liquid into the collecting box for quick disposal. This setup helps minimize splash and simplifies routine maintenance, so you can focus on your daily routine rather than scrubbing a mess.
Crafted with high-grade UV-resistant polyethylene and polypropylene yarns, the Hompet pad stays vibrant and flexible even with sun exposure and regular use. A hemming technique reinforces the grass mat edges, reducing shedding and preventing grass edges from pulling away during active moments.
The dense drainage grid—56 holes in total—promotes fast drainage and minimizes lingering odors. When liquid has clear pathways, your space can feel fresher between uses.
The pad mimics outdoor turf, helping dogs transition to regular use without leaving home. It’s well-suited for apartments, patios, porches, balconies, and more, making it a flexible option for diverse living spaces and weather.
Hompet backs this product with a customer-first approach. If you encounter any issue, support is ready to respond within 24 hours to help you restore routines smoothly.
Q: What is the Hompet Dog Grass Pad with Tray designed for?
A: A reusable potty solution for small and medium dogs, combining artificial grass with a draining under-tray for easy cleanup.
Q: How does the three-piece system help with cleaning?
A: A bionic wall, angled surface, and 56 drainage holes guide urine into the tray, reducing splash and odor while simplifying disposal.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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