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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for pet lovers who value comfort and practicality, the HOVONO Double-Compartment Pet Carrier Backpack in grey offers flexible space, thoughtful airflow, and on-the-go convenience. Its dual compartments can accommodate two small pets or be converted into a single spacious area for one pet, all while you stay hands-free during adventures.
Two zipper-attached compartments provide dedicated space for two small pets up to 16 lbs each, or you can remove the divider to create a single, roomy enclosure for a small-to-medium pet up to 32 lbs. The layout adapts to your needs as you travel, hike, or camp.
Five breathable mesh windows and six ventilation holes on four sides deliver steady airflow while keeping pets visible and curious. Practical zippers on the top and front allow smooth entry and exit without fuss.
The backpack is built for long days outdoors. Extra-thick padding on the back cushion and shoulder straps helps shoulder fatigue, while waist and chest buckles provide added support during travel, hiking, or camping.
Side pockets store essentials such as bowls, water bottles, and toys. A side holder accommodates trash bags, keeping cleanup convenient when you’re on the go. The overall design aims to simplify pet care while traveling.
Ideal for two small pets up to 16 lbs per compartment or one small-to-medium pet up to 32 lbs. Please measure your pet’s height and length and refer to the size chart to ensure a proper fit.
Whether you’re traveling, hiking, or camping, this carrier aims to keep your companions secure, comfortable, and within reach. It’s designed to be a practical companion for visible, on-the-murface adventures—without promising specific outcomes.
Q: What pets fit in the HOVONO Double-Compartment Pet Carrier Backpack?
A: Designed for two small pets up to 16 lb each, or one small-to-medium pet up to 32 lb, depending on size.
Q: Can I convert two compartments into one?
A: Yes, the interior divider is removable, allowing a single larger space for one pet.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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