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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
IMMCUTE Puppy Pee Pads are built with real-life pet training in mind. The pads measure 22x23 inches, offering ample surface for puppies, seniors, kittens, rabbits, and even some small outdoor spaces. The design focuses on providing a reliable, ready-to-use solution that helps keep indoor areas clean and comfortable for curious paws and noses.
With a multi-layer construction, the pad feels sturdy under paw and holds moisture efficiently. The top layer offers a gentle, slightly textured surface that pets may prefer as a resting spot during training sessions, while the core locks in moisture to reduce dampness and mess between changes.
Perfect for homes with multiple pets or for days when a pet must stay indoors. The pad provides dependable coverage for extended periods, reducing the need for frequent changes and supporting a calmer routine for both pets and caretakers.
The 22x23 inch footprint is designed to cover a practical area for small to medium pets. The packaging is convenient for stocking up, ensuring you have pads on hand during busy weeks or travel.
Dispose of used pads in accordance with local guidelines. The pads are designed to be disposable, making cleanup quick and efficient.
Q: What sizes are available and is this pad suitable for puppies or multiple pets?
A: The pads measure 22 by 23 inches and come in a 150-count box, suitable for puppies, seniors, and multiple pets.
Q: How does the quick-dry technology help during use?
A: The flash-dry design turns liquid into gel quickly, helping reduce tracking and lingering odors while keeping floors drier.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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