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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the IMPROVIA Reusable Puppy Pad, a waterproof, extra-absorbent underpad designed for busy homes with puppies, litters, or aging pets. This medium pad measures 36x41 inches and provides broad coverage for crates, play areas, and living spaces, while remaining washable for repeated use. Quick-drying materials help speed up turnover between messes, so you can maintain routines without constant cleanup.
Engineered for high absorbency, the pad accepts moisture and moves it toward the edges, creating a defined barrier that helps keep the surface dry. A waterproof backing adds an extra layer of protection, reducing the likelihood of seepage to floors.
This pad is well suited for dog training sessions, whelping areas, and everyday household routines. It can help protect floors during playtime, meals, or accidents, while offering a practical surface for pets to interact with. Its reusable design makes it a sensible choice for households with multiple pets or varying schedules.
The pad is washable and designed for repeated use, helping reduce waste and simplify cleanup over time. While it can support everyday needs, outcomes will vary based on use conditions and pet behavior. Consider it a practical tool to support your routines, not a guaranteed result.
Measured at 36 inches by 41 inches, this IMPROVIA pad is part of the Paws & Hearts line and is suitable for medium spaces in homes with pets that require reliable protection and easy maintenance.
Q: How does the IMPROVIA Reusable Puppy Pad prevent leaks?
A: It wicks fluid toward the edges and forms a barrier for leakproof protection on floors.
Q: What are typical uses for this pad?
A: It's suitable for training and whelping; it's reusable, washable, and quick-drying to fit routines.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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