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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Turn routine cage time into a dynamic, sensorily engaging experience with Jevnd's 2-piece sugar glider climbing toy set. Each unit features a natural wood frame paired with four vibrant, chew-resistant chains, inviting exploration and steady, confident climbing. The combination of wood texture, subtle grain, and bright chain colors creates a visually stimulating play space that can adapt to your pet’s space and mood.
30-second Install — Tool-free and ready for action in moments. The screw-mounted design keeps the toy securely in place even during enthusiastic play, helping to minimize wobble and sudden shifts that can startle quick movers like sugar gliders, rats, or parrots. This means you can set it up and observe how your pet naturally engages with the toy from the first session.
Constructed with a sturdy wooden frame and thick, chew-resistant plastic chains, the toy is designed to hold up to energetic play while staying in place. The materials provide a reliable climbing surface that supports movement and exploration without compromising safety. While no product can guarantee outcomes, the design aims to offer a stable, engaging enrichment option that many small pets may enjoy as part of their daily routine.
The design invites versatile hanging configurations. You can mount the units horizontally, vertically, or at an angle—inside or outside the cage. This flexibility helps keep the cage floor clear, creates varied pathways for navigation, and can encourage different kinds of physical activity as your pet shifts from climbing to maneuvering around branches and perches.
Ideal for small pets such as sugar gliders and rats, and suitable for birds like parrots, these toys incorporate four colorful chains per unit to attract attention and stimulate coordination. The bright hues, paired with natural wood, create a balanced sensory experience that supports balance, spatial awareness, and playful exploration.
Inspect the chains and mounting hardware regularly, wipe with a damp cloth, and allow to dry completely before the next use. Periodic checks help ensure continued stability during play and maintain the toy’s longevity.
Q: What is included in the Jevnd 2Pcs Sugar Glider Climbing Toys set?
A: Two toy units with natural wood frames and four colorful chains each, plus simple mounting options.
Q: How do these toys install and use?
A: They are tool-free and screw-mounted for a wobble-free fit inside or outside the cage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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