Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
For households with dogs, a reliable, reusable solution can make daily routines smoother. The JollyMate 24x36 washable pee pads are designed to cover ample space while staying gentle on your pet and your floors. This two-pack offers a practical balance of size, protection, and ease of care, making it a versatile option for homes, cars, and travel setups.
The pad combines four layers of high-quality material to deliver effective absorption and leak resistance. A high-density absorbent layer captures urine swiftly, while a waterproof backing helps prevent leaks from reaching furniture or flooring. This combination aims to provide dependable protection without compromising comfort.
The bottom is reinforced with 10X density anti-slip particles to help keep the pad firmly in place on smooth floors, so pets can move with confidence and caregivers avoid messes on hard surfaces.
The pad surface uses breathable polyester fibers that stay dry after absorption, contributing to a comfortable feel for your dog. They are machine-washable and hand-washable, with care instructions to maintain softness over time. Do not iron at high temperature; natural dry or low-temperature dry is recommended.
In daily life, these pads can protect furniture, sofas, and carpets at home, and they’re handy in cars or travel setups to reduce post-trip cleanup. Reusability helps minimize waste and can lower ongoing costs compared with disposable options, while still offering flexibility for busy households.
Perfect for training, puppies, or everyday use, the two-pack provides ready, reliable coverage when you need it most.
Q: What size are the JollyMate washable pee pads?
A: Each pad measures 24x36 inches, offering ample coverage for most spaces.
Q: Are these pads machine washable?
A: Yes, they're machine- and hand-washable, designed to retain softness after multiple cleanings.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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