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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Engineered for versatile training, the Jugbow collar blends a long reach with gentle, adjustable cues. It supports indoor and outdoor sessions, so you can work with your dog in the yard, park, or even while traveling. The system is designed to be responsive, dependable, and easy to use as you shape desirable behavior over time.
Choose from beeps to silent cues, progressive vibrations, and controlled shocks to match your dog's temperament. The four modes include beep, vibration (levels 1-9), safe shock (1-99), and Shock Boost which increases intensity by a modest margin. Use gradual differences to find what your dog responds to without relying on harsh methods.
With a 4200 ft range, you can let your dog explore larger spaces with confidence. The dual-channel capability means the remote can manage two receiver collars, so you can train two dogs on the same system, or easily switch between dogs without resetting the device. A memory function helps preserve your preferred settings between sessions.
Designed for necks from 7.8 to 24.4 inches and for dogs weighing 10 to 120 pounds, this collar is made to fit a wide range of breeds. A secure on/off switch adds peace of mind, protecting against accidental activation in busy moments.
The receiver is IPX7 waterproof, so splashes or rain won't interrupt training. Rechargeable batteries deliver extended run times—up to 35 days in standby for the collar and 45 days for the remote—limiting frequent recharging during extended training plans.
Set gentle expectations, start at the lowest level, and observe your dog's response. Pair cues with consistent routines and short sessions to avoid fatigue. Regularly inspect the strap and receiver for snug fit and function, and recharge when needed to stay ready for your next training window.
Q: What is the reach of the Jugbow Dog Shock Collar?
A: Up to 4200 feet, suitable for indoor and outdoor training spaces.
Q: What training modes does Jugbow offer?
A: Beep, vibration levels 1-9, safe shock levels 1-99, and Shock Boost.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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