Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Discover a practical filtration kit designed for the Jzla Pro Stainless Steel Cat Water Fountain. The bundle includes six replacement filters and three pre filter sponges, all individually wrapped to maintain freshness. Compatible with the Jzla Pro stainless steel fountain, this kit aims to keep your pet’s daily hydration convenient and hassle-free.
The core of this kit is a three stage filtration system that helps reduce odors and soften water, delivering water that feels fresher to drink. The filtration layers work together to support a pleasant-tasting sip from your cat’s fountain.
In addition, a sponge filter traps pet hair, dirt and food particles as water moves through the fountain, helping keep the stream looking and feeling cleaner between cleanings.
This filter set is designed for use with the 78 oz (2.3 L) ceramic pet fountain. Replacement filters measure 4.5 x 1.8 x 0.3 inches and the sponge filters measure 1.6 x 1.0 x 1.0 inches. Please double check your fountain model before purchasing to ensure a proper fit.
To minimize carbon dust, soak the carbon filter in a separate bowl for five minutes and rinse for thirty seconds before use. Install all components in the fountain and run normally. Depending on your pet’s drinking frequency and the number of pets using the fountain, consider changing the filter and cleaning the pump and fountain every one to two weeks.
All filters are individually wrapped and sealed to maintain high quality. Jzla Pro offers 24/7 friendly customer service for any questions or issues with setup or maintenance. The kit is designed for easy installation and ongoing care.
Q: Are these filters compatible with the 78 oz ceramic cat fountain?
A: Yes, designed for the Jzla Pro 78oz/2.3L ceramic fountain; verify your model before purchasing.
Q: How often should I replace the filters?
A: Replace every 1–2 weeks based on usage; soak the carbon filter 5 minutes and rinse 30 seconds before first use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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