Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Maintaining appealing drinking water for your feline friends starts with a reliable filtration routine. The Kastty Cat Fountain Filter Replacement kit is a comprehensive 34-pack designed to keep water clean, tasteful, and inviting as your cat explores every sip. This set is built to support the smooth operation of Kastty fountains while providing upgrades to filtration quality over time.
Included in this kit are 16 activated carbon water-dispenser filters, 16 activated carbon sponge filters for the pump, and 2 sound-absorbing cotton components. Each piece is individually sealed to preserve filtering quality during storage and before first use, so you can rotate supplies with confidence and minimal waste.
For best results, aim to replace filters every 7–12 days under typical household use. If you have multiple pets or observe active water play, adjust the schedule to your situation. The sponge filter for the pump should be changed every 12–20 days to sustain proper flow and reduce strain on the motor.
This filter set is designed for Kastty cat feeders and is compatible with models B0DDPKC7YM, B0FHP5WQ2Y, and B0FHPM38PR. The unique shape ensures a snug fit that supports reliable filtration within the Kastty ecosystem.
Q: What’s included in the Kastty Cat Fountain Filter Replacement pack?
A: The pack includes 16 activated carbon water dispenser filters, 16 sponge filters, and 2 sound-absorbing cotton components.
Q: Is this filter compatible with Kastty cat feeders?
A: Yes. It fits Kastty models B0DDPKC7YM, B0FHP5WQ2Y, and B0FHPM38PR.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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