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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the KDSZJDV Citronella Training Collar, a thoughtful option for dog owners seeking calm, repeatable training moments without harsh stimuli. The citronella spray, paired with a subtle beep and gentle vibration, helps attract your dog’s attention and reduce excessive barking in real-world settings like walks, decks, and cozy indoor spaces.
Designed with four training modes and six intensity levels, this collar lets you tailor the experience to your dog’s temperament and environment. Use the remote to switch between tone, vibration, and spray, and adjust intensity to strike the right balance between effectiveness and comfort. It’s all about finding a humane, predictable routine that fits your lifestyle.
The collar is quick to charge—about 1.5 to 2 hours—and delivers long-lasting performance, typically 10–15 days on a full charge depending on use. With IPX7 waterproofing, it’s ready for rain, snow, or splashy outdoor adventures. The remote, though compact, offers a reliable range of up to 300 meters, giving you flexibility during training sessions away from home.
The adjustable strap fits necks from 3 to 21 inches, making it suitable for most small, medium, and large dogs. We recommend it for dogs over 6 months old and within a broad weight range (roughly 8–120 pounds). As with any training tool, the remote should stay dry, and the collar should be fitted with a comfortable finger-width space to ensure proper operation.
For best results, consider replenishing with the citronella refill before each session. If the collar is too loose or too tight, performance may vary. If you have questions, our team is ready to help. The kit includes one citronella refill to get you started and support resources to help you maintain a positive training routine.
Q: What dog sizes is the KDSZJDV Citronella Training Collar suitable for?
A: Fits necks 3–21 inches; suitable for dogs over 6 months and within a broad size range (roughly 8–120 pounds).
Q: What’s included and how long does charging take?
A: Includes one citronella refill; full charge takes about 1.5–2 hours and can last 10–15 days depending on use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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