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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
KGCCIZI Window Cat Perch Catio transforms your window into a safe, sunlit lookout for indoor cats. Built from wood and acrylic, this compact catio blends sturdy construction with a panoramic view that keeps your feline companion engaged while indoors. The design fits certain single-hung windows and provides a cozy, secure perch that invites exploration from the comfort of home. Note that the unit is not waterproof; it is best used in dry conditions or brought indoors during rain or snow. If you wish, you can waterproof the wood yourself to suit your climate and setup.
To ensure a proper fit, measure the net opening between the window frame baffles. The outside frame width should be 24 to 35 inches, and the sash height must be at least 14 inches. The catio’s frame runs about 24 inches long, with acrylic extensions on both sides adding up to 36 inches in width. The overall height is 14 inches. These guidelines help you assess compatibility with your window before mounting the unit.
The bottom is solid wood, not transparent, which can help a cat feel secure perched near the glass. The panoramic view allows your cat to observe the outdoors without leaving the room, satisfying curiosity while staying safe indoors. A sunlit perch can invite relaxed lounging and gentle stretching as your cat settles in for a quiet moment of rest.
The catio is not waterproof by default. During wet weather, bring it inside and dry it promptly. If desired, apply a suitable wood sealant following product guidelines for added protection.
All frames arrive ready to assemble; simply use screws to complete the wooden frame. If you encounter issues during transport, KGCCIZI pledges a response within 48 hours to help resolve problems and ensure a smooth shopping experience.
Q: What window sizes does KGCCIZI Window Cat Perch fit?
A: Fits single-hung windows with outside frame width 24–35 inches and sash height at least 14 inches.
Q: Is the catio weatherproof?
A: Not waterproof; bring indoors during rain or snow and consider a sealant if desired.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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