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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Give your feline companion a sunlit refuge that blends with your home. The KGCCIZI Window Cat Perch Catio is crafted from wood and acrylic, delivering a sturdy, inviting spot where a cat can perch, observe, and unwind. Build with real-world use in mind, this catio supports two adult cats for shared curiosity and relaxed leisure. Its solid wood base offers a calm, non-transparent bottom, helping shy or nervous cats feel secure while they explore the view beyond the window.
Designed for single-hung windows, this cat window box has practical measurements you can rely on. The minimum window sash height is 14.2 inches. Outside frame width should be 24 to 35 inches, while the inner frame can extend up to 36 inches with acrylic sides. The catio’s overall frame length is 24 inches, and its height is 14.2 inches. Before you buy, measure the net size between the window frame baffles to ensure a snug fit. The unit is not waterproof by default, so plan to protect it from rain and snow; you can waterproof the frame yourself if you wish.
Beyond a perch, this catio offers sensory enrichment. Let the sun bathe your cat’s fur and feel how warmth can promote relaxed muscles and gentle circulation. The design is ideal for curious cats who enjoy observing birds, breezes, and neighborhood activity from a safe window-side spot. A secure, enclosed bottom helps paws feel steadier when they lean into the view, easing anxiety and encouraging exploration without leaving your living area.
The kit arrives with complete frames and straightforward assembly. Use screws to secure the wooden frame—think simple box assembly rather than a complex build. If you encounter any issues during transit, you can reach out for assistance, and the company commits to resolving problems within 48 hours. This reflects a zero-risk shopping approach designed to support customers from setup to daily use.
Measure carefully to match your window frame. Remember the product is not waterproof by default, so consider a weather-protective plan if your climate is rainy or snowy. With proper placement and basic maintenance, this catio can become a favorite sunspot and hideaway that blends into your décor while keeping your indoor cats engaged.
Q: What window sizes does this catio fit?
A: Fits single-hung windows; outside frame width 24–35 inches, frame length 24 inches, height 14.2 inches.
Q: Is assembly difficult and is support available?
A: All frames arrive complete; assemble with screws. If issues arise, contact support within 48 hours for help.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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