Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for medium to long-haired dogs and cats, this grooming tool blends a premium walnut wood handle with a dual-sided stainless steel rake. The ergonomic walnut grip supports a relaxed hand during longer sessions, while the two sides address mats, tangles, and loose fur with a single tool. You may notice a calmer grooming experience for both you and your pet as you tackle stubborn fur in a controlled, comfortable rhythm.
The handle is crafted from rare, premium walnut wood, offering a luxurious feel and dependable longevity. This natural wood construction aims to reduce fatigue, enabling you to groom with steadier, more natural motions—especially helpful during shedding seasons when grooming sessions might extend slightly longer than usual.
Use the wide-tooth side to tackle thick mats and tangles. Then switch to the fine-tooth side to deshed and thin the coat, promoting a neat, breathable feel. This setup is well suited for breeds with medium or long coats, including German Shepherds, Huskies, Bernese Mountain Dogs, and long-haired cats.
In homes with seasonal shedding, this tool may help manage loose fur around furniture and floors, supporting a cleaner living space. Regular, comfortable sessions can help maintain coat health and reduce clingy fur in high-traffic areas, without claiming guaranteed results.
Follow these friendly steps to maximize comfort for your pet:
Beyond performance, the tool is backed by a lifetime warranty. If any issue arises, the brand offers a replacement or refund, reflecting a commitment to your satisfaction and your pet’s grooming experience.
Q: What coats is the KIZO ESLO 2-Sided Undercoat Rake suitable for?
A: Designed for medium to long coats on dogs and cats, including German Shepherds.
Q: Does the product come with a warranty?
A: Yes, it includes a lifetime warranty with replacement or refund options.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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