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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The KONG Aqua Floating Fetch Toy is more than a simple pool toy. It blends buoyant design with practical training cues to turn every splash into an engaging fetch session. A foam core helps the toy rise and stay buoyant as your dog darts through the water, while the bold neon color ensures easy spotting in sunlit spray or lake ripples. The attached rope adds a new dimension to play, enabling longer throws and a more dynamic chase that keeps exercise varied and fun.
This toy comes in two sizes to suit different breeds and weights. The medium version is ideal for dogs weighing 15–35 lb (7–16 kg), while the large version targets dogs in the 30–65 lb (13–30 kg) range. Matching the right size helps promote controlled retrieves and reduces the risk of oversized splashes or misfires, supporting regular, enjoyable water play.
Designed with water-loving dogs in mind, the Aqua invites steady, interactive play that can be scaled to your dog’s energy and training needs. Its classic shape is familiar to retriever-style play, while the neon hue helps keep track of the toy as your canine friend dashes through the water. The rope component supports extended fetch sessions, encouraging longer runs and repeated chases that can enhance cardio and coordination without stressing joints.
While individual results vary, many dogs enjoy longer play sessions and renewed interest in fetch when this toy is part of a water routine. The Aqua combines fun with dependable performance, backed by a legacy of innovation since 1976. It’s a practical choice for pet parents who want a reliable toy that supports active time with their dog, while still prioritizing safety and quality.
Always supervise your dog during play, and remove the toy if damaged. KONG notes that not all toys are indestructible, and power chewers may benefit from sizing up or exploring the KONG Extreme line. The Aqua carries KONG’s Satisfaction Guarantee, reflecting a commitment to dependable toys and lasting pet-parent partnerships.
Q: What is the KONG Aqua Floating Fetch Toy designed for?
A: A buoyant foam-core toy with a rope for longer water retrieves and enhanced visibility.
Q: Which sizes are available and who should use them?
A: Medium fits 15–35 lb dogs; Large fits 30–65 lb dogs for adjustable play.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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BARONI SUPPLIER LTD
16 Ellis Street, Unit 0011
Brinsworth, Rotherham
United Kingdom, S60 5DJ
Email: petvita.co.uk@gmail.com