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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The KONG Extreme Ball with Hole is a fetch toy built to channel your dog’s energy into active, interactive play. Crafted from KONG's most durable natural rubber, it offers a lively bounce that keeps games exciting and your pup engaged. This black ball is sized for small dogs and is available in two options to match your dog’s build and playing style.
Engineered with the KONG Extreme rubber blend, this ball is designed for resilience and extended play sessions. Its puncture-resistant construction supports longer fetch outings, while the integrated hole adds texture and improves grip for retrieval. While tough, no toy is indestructible—supervise play, and consider sizing up if your dog is a power chewer.
Outside of basic fetch, the Extreme Ball invites a range of training and bonding activities. The ball’s bounce responds to different throwing speeds, creating quick sprints, sudden pivots, and satisfying grip challenges. The black finish blends into everyday play, whether you’re indoors, in the yard, or at the park. Two size options let you begin with the best fit and adjust as your dog grows or changes play preferences.
Care and guarantees: KONG backs its toys with a Satisfaction Guarantee. Inspect the ball before play and remove it if damaged. For power chewers, sizing up or choosing a tougher Extreme model may be helpful. As with all toys, supervision is advised to ensure safe use.
Color and origin: The ball arrives in classic black and is designed for long-lasting fun. KONG has a long history of pet toy innovation since 1976, built to support thoughtful, active play with quality materials and thoughtful design.
Q: What sizes are available for the KONG Extreme Ball with Hole?
A: The ball comes in two sizes to fit different dog breeds and play styles.
Q: Is this toy guaranteed by KONG?
A: Yes, it is covered by the KONG Satisfaction Guarantee.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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