Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
KONG Extreme is the most durable version of our classic KONG toy, crafted from a robust black rubber compound designed for powerful chewers. This set includes two medium-sized toys, ideal for households with dogs who chew with gusto and crave a dependable, long-lasting chew partner.
The ultra-strong, high-bounce rubber provides a satisfying rebound that invites dogs to grab, chew, and chase. The texture and weight are tuned for repeated gnaws and energetic play, making it suitable for solo sessions or interactive play with you. While no toy can replace supervision, many dogs respond positively to a durable chew that stays in play for extended periods, offering stimulation and engagement when boredom could otherwise set in.
Owners often stuff healthy fillings inside a KONG to extend playtime. When filled, the toy becomes a puzzle that engages a dog’s senses and rewards curiosity with treats. The chew can help a dog stay occupied during solo play and can be incorporated into interactive routines with careful supervision.
Care tips: inspect regularly for wear, wash with mild soap and warm water after use, and replace if deep cracks or chunks appear. With proper use, the two-pack can serve as a flexible addition to training routines, enrichment activities, and everyday play, offering a reliable outlet for chewing and exploration.
While outcomes vary by dog, durable chews like KONG Extreme can help anchor playtime, provide a satisfying outlet for chewing urges, and support moments of calm focus during busy days.
Having two medium-size toys offers practical options for busy households: rotate toys to keep novelty, stash for travel, or share between dogs when needed. The two-pack format helps ensure you have a backup while the other is being cleaned or aired out.
Q: What is included in the Kong Extreme Medium Pack of 2?
A: Two medium-sized KONG Extreme dog toys, designed for powerful chewers and long-lasting engagement.
Q: How should I use this toy to keep my dog safe and engaged?
A: Fill with treats or peanut butter, supervise play, and replace if wear appears.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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