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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The KONG Puppy toy is crafted from a customized natural rubber that suits the delicate mouths of growing puppies. Its soft texture offers a calming and satisfying chew experience, while the toy’s resilient bounce keeps playtime lively without overwhelming small teeth and gums.
This toy doubles as a chew and a fetch companion. Its bouncy surface encourages interactive games with you or a fetch-loving puppy, helping them burn energy during short training sessions or relaxed play moments. The compact XS size makes it easy for tiny dogs to pick up and carry, turning ordinary days into small adventures.
For longer engagement, stuff the toy with Easy Treat, snacks, kibble, or paste. This adds a rewarding taste-and-chew element that can entice a busy puppy to settle into a routine, aiding crate training and steady, longer play sessions without constant redirecting.
KONG has a long-standing history of pet toy innovation since 1976, using globally sourced materials to create durable products. This puppy toy is proudly made in the USA and is backed by KONG’s Satisfaction Guarantee. As with all toys, supervision is important—watch for damage and remove the toy if it begins to break apart.
The KONG Puppy is specifically sized for tiny breeds, offering a safe, enjoyable chewing option that fits their smaller jaws. If you’re introducing a new toy, observe your puppy’s response and adjust playtime to ensure it remains a positive experience for both of you.
Q: Is the KONG Puppy suitable for XS puppies?
A: Yes. It’s designed for tiny breeds with a soft rubber texture ideal for growing teeth.
Q: How should I use the KONG Puppy for training or play?
A: Stuff with treats or paste to extend play, use for fetch, and supervise during use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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