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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
KOOLTAIL presents a cozy Christmas hoodie that slides over your pet with soft, lightweight comfort. Designed to fit a broad range of breeds—from small companions to larger pals—the garment keeps pace with active days and chilly evenings. When choosing a size, start with neck, chest circumference, and back length measurements. If a pet’s measurements land between two sizes, opting for the larger one can help maintain ease of movement and comfortable wear. This hoodie isn’t just holiday flair; it’s a versatile layer for family photos, winter strolls, and cozy moments at home.
The fabric balances warmth with breathability, offering a skin-friendly, lightly stretchy feel that moves with your pet. A hat with an adjustable drawstring provides extra protection against gusts and drafts, helping ears and head stay warmer on windy days. The back leash hole integrates seamlessly with harnesses, making outdoor walks smoother, while the functional back pocket offers a convenient spot for poop bags or small snacks. The classic plaid pattern—available in five colors including purple, beige, green, red, and white—adds festive appeal without compromising daily wear.
The pullover design makes on/off simple, and the higher tummy cut supports easy potty breaks. The hood’s adjustable drawstring helps maintain a secure fit, so the hood stays in place during movement. KOOLTAIL has tested the fit across a range of dogs to promote compatibility, and the garment is machine-washable in cold water with a low-heat tumble dry. If ironing is needed, use a low temperature to protect the fabric’s softness.
Note: While this hoodie is designed to offer warmth and practical features, comfort can vary with weather and activity level. It’s intended to be a helpful layer for seasonal use and everyday adventures.
Q: What sizes does the KOOLTAIL Dog Christmas Hoodie fit?
A: Suitable for most small, medium, and large dogs and cats. Measure neck, chest, and back length; if in doubt, choose the larger size.
Q: Can the hoodie be worn during winter walks?
A: Yes. The warm, breathable fabric, adjustable hood, back leash hole, and pocket support outdoor use and small essentials.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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