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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
KOOLTAIL's Winter Dog Raincoat Hooded Slicker Poncho is designed for wet-weather adventures. In a festive Christmas Red, this coat wraps your pup in a soft blend of rainproof shell and cozy fleece, ideal for short walks or crisp city commutes. It covers the core and keeps fuss-free styling in mind, so your dog can move with confidence during drizzle and cold snaps.
The coat uses a simple two-closure system: a Velcro neck that adjusts to a snug, non-chafing fit, plus an adjustable waist strap that helps prevent slipping when your dog sits, trots, or hops in and out of the car. Size S fits tiny breeds (Chihuahuas, Yorkies, Malteses); Size M covers small-to-mid-size breeds like Bichon Frises, French Bulldogs, and Corgi puppies.
The outer shell is water-resistant polyester that helps repel rain and snow, while a plush fleece lining adds warmth and softness against the skin. The combination aims to keep dampness at bay without overheating, giving your dog a comfortable feel on damp days or chilly mornings.
Made from pet-safe polyester—odor-free, non-toxic, and hypoallergenic—this raincoat aims to be gentle on sensitive skin while offering durable wear for damp outings.
Picture a misty morning stroll, a crisp drizzle, or a windy park afternoon. With a snug collar, a secure waist, and reflective accents, your dog can stay comfy and easy to spot. The back leash hole with flap makes leash transitions quick and splash-free when you reach shelter or the car.
Designed for frequent wear in wet climates, this coat cleans easily and dries swiftly, ready for the next adventure.
Q: Is this raincoat suitable for small and medium dogs?
A: Yes. It offers adjustable neck and waist; sizes S and M fit toy to small- to mid-sized breeds.
Q: Does it keep dogs warm and dry in wet weather?
A: The water-resistant exterior plus fleece lining provides warmth and moisture protection during damp days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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