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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed for big cats and households with several felines, this enclosure measures 28 by 20 by 12 inches, giving a spacious interior that invites comfortable, private visits. With a generous 60 liter capacity, it accommodates multi-cat living and helps keep litter contained, reducing mess around the home. The cool, gleaming stainless steel surface adds a modern touch to your space while inviting a sense of calm during every routine visit.
Constructed from premium stainless steel, the box features a smooth, nonstick surface that wipes clean with minimal effort and resists staining over time. A sturdy lid and tall walls create a secure bathroom space for pets, while a reinforced enclosure helps minimize leaks and splashes, protecting floors and walls from stray spray. The result is a durable, hygienic workspace that supports daily pet care without adding clutter to your home.
In daily life, the box offers a calm, contained bathroom experience for cats, with a footprint that balances space and privacy. Busy households may appreciate the long intervals between litter changes and the easy cleanup routine. KooMooM stands behind this product with responsive customer service to answer questions and provide support, helping you feel assured as you settle into a new cleaning rhythm.
Q: What sizes does the KooMooM Extra Large Stainless Steel Litter Box come in?
A: This model is XXXL/XXL, measuring 28 by 20 by 12 inches, with a 60L capacity suitable for multi-cat households.
Q: Does it help reduce odors and leaks?
A: The stainless steel design resists odors and leaks well, while high walls and a lid help contain spray and spills.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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