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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
KTNAid presents a 16-pack of pet fountain filters engineered to pair with the Catit PIXI drinking fountain. Expect a snug fit, straightforward replacements, and filtration that supports a steady flow of water that looks clean and stays inviting for your cat. This bundle is built for busy homes, pet parents who value convenience, and fountains that see daily use.
The filter stack combines activated carbon, ion-exchange resin, and a non-woven fabric layer to address common fountain concerns. You may notice a fresher aroma, clearer water, and a more pleasant drinking experience as filtration targets odors, softens minerals, and traps particulates. While results can vary by water source and usage, the configuration is designed to support ongoing hydration without guesswork.
To maintain filtration performance, replace filters every 2–4 weeks. If you have multiple pets, you may choose to shorten the replacement interval. Regular maintenance helps ensure your fountain remains a reliable hydration source for your cat across weeks of everyday use.
These KTNAid filters are straightforward to install and designed to work with Catit PIXI fountains. In typical homes, you might notice smoother water flow and less frequent need for manual cleaning of the fountain head, thanks to consistent filtration performance.
Your purchase includes 16 filters and round-the-clock customer service. If you have questions about fit, timing, or setup, our team is ready to assist so you can keep your pet’s water supply consistent and clean.
Note: While filtration aims to improve water quality, individual results can vary. This product is designed to work with Catit PIXI fountains and to support your pet’s hydration routine without guaranteeing specific outcomes.
For households with one or more cats, a multi-pack helps you stay on schedule without constant shopping trips. Day-in, day-out, the combination of triple filtration and a ready-to-replace pack can simplify upkeep while supporting steady access to fresh water during busy mornings or nap-filled afternoons.
Q: Are these filters compatible with Catit PIXI fountains?
A: Yes—these KTNAid filters fit Catit PIXI fountains and come as a 16-pack for easy maintenance.
Q: How often should I replace the filters?
A: Replace every 2–4 weeks, adjusting for multiple pets to keep filtration performing well.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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