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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing the LH NTGR Soft Dog Cone, a gentle recovery collar designed for dogs of every size. Crafted with breathable fabric and a softly padded edge, it creates a comfortable barrier that helps prevent licking and scratching without restricting movement. Available in S, M, L, and XL, this cone adapts to different breeds and body types, offering a practical, user-friendly option for post-surgery care, anxiety-related behaviors, or everyday wear.
This cone blends comfort with function, featuring a flexible design and a protective depth that helps curb repeated licking or scratching. Its soft edge minimizes neck irritation, while the breathable fabric keeps your pet comfortable through longer wear. The design prioritizes gentle support while allowing pet parents to manage recovery with ease.
Choosing the right size matters. Measure your pet’s neck and the length from nose to nape, then compare with our size chart. If measurements are near the maximum, consider sizing up for a comfortable fit. The Velcro design allows precise adjustments to accommodate different ages and body types.
In day-to-day life, this soft cone acts as a humane barrier to licking or biting, supporting calm, supervised recovery. It’s designed for easy cleaning and daily wear, and can be used at home or on the go. While results may vary, many pet owners find the cone helps reduce distracting licking and scratching during important recovery periods.
Care tips: wipe with a damp cloth between uses, and air dry to keep the fabric fresh. Ensure the cone sits comfortably around the neck and inspect the fit regularly as your pet moves, plays, and relaxes.
If you’re seeking a breathable, soft, and adjustable cone that protects wounds from licking while keeping your dog comfortable, this option provides a practical balance between protection and everyday convenience. It’s a blue, user-friendly design aimed at supporting pet owners through recovery and routine care.
Q: What sizes are available and how do I choose the right one?
A: Sizes are S, M, L, XL. Measure neck size and head length, compare to the size chart, and consider the next size up if near the maximum.
Q: Will this cone reduce my dog's licking or scratching?
A: The soft, breathable design provides a barrier that may help reduce licking and scratching during recovery or anxiety-related periods.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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