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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet LongDear Genie-compatible Cat Litter Refills — an 8-pack designed to pair with Genie disposal cartridges and a wide range of compatible cartridges. These refills are built to support a cleaner, more convenient litter routine, offering a fresher feel between changes without demanding drastic shifts in your daily schedule.
These refills fit securely in litter pails that use replaceable cartridges, making swaps straightforward even on busy days. Note that the original cartridge is not included; you can reuse your existing cartridge to reduce waste and extend the value of your setup.
The standout feature is the odor-control approach. A multi-layer construction works to lock away odors and limit the spread of particles from soiled litter, helping keep surrounding surfaces and air feeling a bit more comfortable as you tidy up.
The seven-layer build is designed to act as a barrier between waste and your living space. While individual results may vary, many users notice less lingering litter scent during everyday activity, especially in rooms that see frequent use.
In real life, the impact of any litter disposal solution depends on how you use it, your cat’s habits, and home airflow. This LongDear option offers a practical, economical path to a tidier space and a calmer litter area—features you can consider as possibilities rather than promises.
Q: Is this compatible with Genie disposal cartridges?
A: Yes. These refills are designed to fit Genie-compatible cartridges and most standard refill cartridges.
Q: Does the 8-pack include the cartridge?
A: No. The 8-pack includes only the refills; you reuse your existing cartridge.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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