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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Transform potty time into a calmer, more contained routine with the LOOBANI grass pad system. The setup merges a real-grass feel with practical engineering to help manage mess, whether you’re indoors on a balcony or enjoying outdoor spaces. The kit includes two artificial grass patches and two washable pee pads, all sitting above a sturdy tray designed to capture urine and keep flooring secure. This combination creates a dedicated potty zone that can be used in apartments, patios, sunrooms, campers, and more, offering predictability and ease for both you and your dog.
Two layers of convenience sit atop a durable tray. The top layer is a lush, pet-friendly grass surface that invites your dog to pause, sniff, and go where you both feel comfortable. Beneath that, the washable pee pads absorb and wick moisture, helping to separate liquid from the tray. The bottom tray is built to withstand daily use and is easy to rinse, saving you from scrubbing carpets or tile after every potty moment.
Measuring 35 by 23 inches, this setup is well suited for medium to large dogs and leaves room for comfortable positioning during busy potty moments. The design aims to be practical for spaces where full-size pet rooms aren’t available, such as apartments, balconies, RVs, or sunrooms, while still delivering a real grass feel that dogs can relate to during training.
Cleaning is straightforward: rinse the components with mild detergent and water to bring the system back to near original condition. With fewer loose items to manage and two reusable pads, maintenance becomes a predictable part of your routine, not a chore that piles up.
Whether you’re house-training a puppy, managing daily potty needs in a compact living space, or supporting an older or mobility-limited dog, this LOOBANI system offers a practical option. Use it indoors on a balcony or patio, or place it in a sunroom or RV to create a dedicated, mess-contained potty area. While not a medical device, the setup is designed to help you reduce stray messes, keep paws cleaner, and provide a stable training environment that you can adjust as your pet’s needs evolve.
Q: What size is the LOOBANI dog grass pad with tray and who is it best for?
A: It measures 35x23 inches, suitable for medium to large dogs.
Q: How do I clean and maintain the LOOBANI potty setup?
A: Rinse with mild detergent and water; the three-layer design makes cleanup straightforward.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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