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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Lukamoo Cute Cat Litter Mat is more than a mat; it’s a thoughtfully designed system crafted to simplify daily routine and keep paws tidy. Sized at 24 by 16 inches, it delivers broad floor coverage to catch litter as your cat exits the box, helping you maintain a cleaner living space. This model belongs to the Neon Neko Series, an independent artist designed collection that adds a touch of personality to practical pet care.
Behind the surface, a non-slip rubber backing anchors the mat to most floors, even on busy days. The deep tray below traps litter and debris, reducing scatter and making cleanup quicker. A built‑in scraper lives just under the mat, ready to lift away stray litter that falls through the grate. When needed, simply lift the scraper, discard the contents, and return it to its place for ongoing tidiness.
Constructed from premium materials, the Lukamoo litter mat resists moisture and stays put during daily routines. Cleaning is straightforward: vacuum or shake to remove loose litter, then wipe or rinse for deeper refresh. The design emphasizes humane manufacturing practices and long‑lasting performance that fits into a busy home.
Owners often report less vacuuming time, improved containment of litter, and a neater entryway to the litter box. The Neon Neko Series adds a playful, stylish element to a practical item, making it easier to blend with your home decor while still delivering function you can rely on.
Place the mat near the litter box to reduce scatter and keep the surrounding area tidy. Pair it with a daily grooming routine to help minimize stray litter on floors and reduce tracking around the house. The decorative Neon Neko design adds a touch of whimsy without compromising practicality.
Q: What size is the Lukamoo Cute Cat Litter Mat?
A: The mat measures 24 by 16 inches (60 x 40 cm) for broad coverage.
Q: Does the mat include a built-in scraper and how is cleaning performed?
A: Yes, it features a built-in scraper; lift to collect debris, then shake or vacuum for quick cleanup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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