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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Mcage Large 5-Floors Blue Hamster Mansion is a spacious multi-level habitat designed for small critters such as hamsters, mice, gerbils and rats. A white wire frame pairs with a deep blue base to create a bright, clean and secure home that invites exploration, nesting and daily routine play.
Five solid, paw-safe floors connect with sturdy ladders to encourage climbing and burrowing. The 3-inch-deep blue base offers ample bedding area, while a 3/8-inch bar spacing helps prevent escapes. The combination of a light wire frame and vivid base supports easy visibility and quick cleaning.
Inside you will find a complete setup ready for use: 4 paw safe solid floors, 4 anti-slip ladders, 1 water bottle, a set of play tubes, 1 food bowl, 1 hide house and 1 5-inch exercise wheel. The cage is designed for tool-free assembly, so you can place it and go.
In practice, the multi-level layout supports natural foraging and climbing behavior, with dedicated zones for feeding, sleeping and play. The deep base makes bedding management straightforward, while the included hide house offers a private retreat for shy pets. Regular spot cleaning and fresh bedding help maintain a pleasant environment.
Mcage designs emphasize durability, safety and practical functionality. This habitat offers a spacious yet compact footprint and modular potential that may support enhanced daily activity and comfort for your small pet, depending on individual preferences and space.
Q: Is the Mcage Large 5-Floors Blue Hamster Mansion expandable?
A: Yes, it is expandable and compatible with Mcage accessories for more space.
Q: Which small pets is this habitat suitable for?
A: Designed for hamsters, mice, gerbils and similar small rodents with paw-safe features.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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