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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Mogoko Noctilucent Hammock and Tunnel Kit, a soft, warm retreat designed for small pets. Crafted from polar fleece and arctic velvet, this duo combines a cuddly resting spot with a long, inviting hideout. The star-print design adds a gentle touch of charm to any cage, while the materials are chosen for a snug feel that’s gentle against delicate paws and fur. The kit is easy to care for, with hand or machine washable versatility so cleanups are simple after playful adventures.
Materials: polar fleece and arctic velvet provide a soft, warm surface. Care: hand or machine washable for easy cleaning. Size: hammock 11.8" by 11.8"; tunnel 17.7" long. Packing: 1 x hammock, 1 x long size hideout tunnel, star print.
Whether you’re enriching a rodent apartment or giving a curious ferret or hedgehog a new hideaway, this kit offers flexible play and rest zones. Pets can perch on the hammock’s top when they want a view, then retreat into the glow-in-the-dark tunnel for a cozy hideout. Layered layouts and maze setups in cages can create mini obstacle courses that invite light play, exploration, and safe lounging after a busy day.
Setup is straightforward with the included hooks, allowing you to position the hammock and tunnel in multiple cage configurations. The fabrics wash cleanly, helping maintain a tidy, inviting space for your pet. Use and rotation of the components can help sustain interest and comfort over time.
Q: Which pets can use the Mogoko noctilucent hammock & tunnel?
A: Designed for small animals, including rats, hamsters, guinea pigs, ferrets, chinchillas, rabbits, hedgehogs, mice, and similar companions.
Q: How should I set up and care for this glow-in-the-dark kit?
A: Use the hooks to hang in a cage, place in a maze, and wash per fabric care to keep it clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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