Trusted Pet Store UK
Fast UK Delivery





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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Mora Pets Dog Crate Pad is a plush, dual-sided mat designed to slip into crates, carriers, vehicles, and even lounge on furniture. This ultra-soft bed blends style with practical comfort, turning crate time into a calmer, cozier experience for your dog or cat. Available in four colors—pink, blue, brown, and milky—you can pick a tone that fits your space.
Top side: soft flannel with a star print provides a warm, inviting surface that pets often seek out. Bottom side: fluffy milky fleece creates a cushioned base that reduces the feel of hard floors.
The fill is cotton for a gentle, breathable layer that adds comfort without bulk. The mat stays flat, folds easily for storage, and remains light enough to carry between crates, vehicles, and rooms.
Size and fit: approximately 23 inches by 18 inches with a slim 1.5 inch profile, designed to fit most 24 inch crates. Suitable for dogs and cats, this pad supports pets up to about 25 lbs.
Versatility: ideal for crates, carriers, car rides, or simply a cozy addition to a favorite lounging spot at home. The reversible design lets you switch colors to match different décor or moods.
Maintenance is straightforward: machine wash on a gentle cycle and tumble dry on low. Built to withstand regular use, Mora Pets backs this pad with a 1-year manufacturer warranty. The brand also offers free exchange or full refunds if you need a swap.
Q: What size is Mora Pets Dog Crate Pad?
A: It measures 23 x 18 inches and fits most 24-inch crates.
Q: Is the crate pad machine washable?
A: Yes, it is machine washable on a gentle cycle and tumble dry low.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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