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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Introducing Natural Dog Company Itchy Dog Shampoo, a 12 oz formula designed for dogs with sensitive or irritated skin. This gentle shampoo cleans without harsh additives and avoids artificial fragrances, parabens, sulfates, and alcohol. It is intended for regular use across breeds and life stages, including puppies, and aims to support a comfortable, well groomed coat without heavy scented residues that can irritate sensitive noses.
The blend centers on soothing botanicals that work together to calm dry or itchy areas while leaving the coat feeling soft and manageable. Aloe vera provides moisture, jojoba oil conditions the fur, sea kelp adds nutrients, and a touch of lavender offers a mild, natural hint without overpowering scent. The fragrance free design means a clean rinse that does not linger with strong odors, which can be preferred by dogs and owners alike.
Bath time can feel more relaxed with a rich but easy rinse that leaves skin comfortable and fur easier to manage. The formula rinses clean, reducing fuss during drying and brushing, while still delivering a soothing wash experience for your canine companion.
Made in the United States with pet safe ingredients under trusted quality standards. The fragrance free finish provides a clean feel without heavy lingering scents, making it a versatile choice for households with sensitive noses or perfume preferences. Regular use as part of a grooming routine may help you observe a more comfortable dog after baths and a coat that looks soft and well cared for.
Tips for best results include using warm water, avoiding contact with eyes, and following with a towel dry and brush to maintain coat health between baths. This shampoo is designed to support a positive bath experience and can be incorporated into your dog care routine as a gentle cleansing option.
Q: Is this shampoo fragrance-free?
A: Yes. It is fragrance-free with a gentle, hypoallergenic formula ideal for sensitive skin and allergy-prone dogs.
Q: Is it safe for all breeds and life stages?
A: Yes. Safe for puppies to seniors, designed for all coats, and free from parabens and sulfates.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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