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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Keep your Neareal stainless steel pet fountain running smoothly with the Official 12-Pack Replacement Filters and Pre-Filter Sponges. Specifically designed for the 3.2 L/108 oz model, these filters fit securely and work with the built-in 3-stage filtration system to help maintain clean, appealing water for your pets. The stainless steel surface gleams in your kitchen or living area, and your cat or dog can see the clear path water takes as it circulates.
The upgraded 3-layer design targets hair, debris, mineral build-up, and odors. Hair and debris are captured before they drift through the pump, while minerals are softened to preserve clarity of the water. Odor-reducing media help keep the water inviting, especially on warm days or after a busy play session. With this setup, water tends to stay crisp and visually appealing as it flows.
This bundle delivers value with 12 filters and 12 sponges, designed for ready replacement when needed. Each filter unit typically lasts 1-2 weeks, depending on your household’s pet activity and the fountain's usage. In a multi-pet home, you can expect uninterrupted filtration for 3+ months when rotating through the full batch.
Choosing this bundle means fewer shopping trips and a straightforward replacement cadence that keeps your fountain performing without gaps.
For steady performance, replace every 10-14 days on average; in heavy-use scenarios, 7-10 days may be more suitable. Before first use, soak new filters for 5 minutes, then flush under running water for 30 seconds to activate the media.
These steps help ensure the filtration media are ready to work as water flows through the system and help you maintain a clean, inviting fountain for your pets.
Designed specifically for the Neareal stainless steel fountain, with a certified patent reference (US D1,053,306 S). This 3.2 L/108 oz model is a precise fit, offering straightforward replacement and reliable performance. Store spares in a dry place and keep the fountain area clean to extend the impact of the filtration media.
In households with multiple pets, a steady supply of ready-to-use filters helps keep the fountain circulating water without interruption. Pets tend to respond to clearer water and reduced aromas, especially during hot days or after play sessions. The pre-filter sponges help capture hair before it reaches the pump, reducing occasional maintenance tasks and helping the fountain stay visually appealing day after day.
Q: What’s included in the Neareal Official 12-Pack Replacement Filters kit?
A: Includes 12 filters and 12 pre-filter sponges designed for the Neareal 3.2 L stainless steel pet fountain.
Q: How often should I replace the filters for optimal performance?
A: Replace every 10-14 days (7-10 days for heavy use) and pre-wash filters before first use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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BARONI SUPPLIER LTD
16 Ellis Street, Unit 0011
Brinsworth, Rotherham
United Kingdom, S60 5DJ
Email: petvita.co.uk@gmail.com