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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
From Neater Pet Brands comes the Neater Scooper Standard Cat Litter Scoop, a compact, all-in-one solution crafted for single-cat homes. This design guides waste directly into a bag, helping keep floors cleaner, reducing dust, and containing odors as you tidy. A small trap door catches waste between scoops, so the process feels smoother and more controlled than traditional scooping.
The ergonomic, one-handed handle lets you clean the litter box with confidence, keeping your free hand available for other tasks. The scoop attaches to a bin that doubles as storage, so the tool stays neatly tucked away when not in use. The flat-edge scoop makes it easier to reach corners and loosen stubborn clumps, while the sturdy plastic resists rust and cleans up quickly with a rinse.
Each package includes 60 tie-handle refill bags and a dispenser that attaches to your litter box, so refills are always within reach. For ongoing compatibility, green refill bags offer an alternative fit with the same dependable seal and bag quality.
Designed with real-life routines in mind, the Neater Scooper Standard helps you maintain a neat litter area without extra clutter. Its dimensions—compact yet functional—make it suitable for smaller spaces, while the 60-bag refill system supports ongoing maintenance. Note that the device is designed for single-cat households, with higher-capacity options available for multi-cat homes.
While no product can guarantee results, many customers find that this setup offers a convenient, mess-reducing approach to daily litter care, paired with the reassurance of a durable, easy-to-clean design. Think of it as a practical tool that may make routine upkeep feel simpler and more predictable.
Q: What’s included in the Neater Scooper Standard kit?
A: The kit includes the scoop, 60 refill bags, and a bin with a dispenser for easy, mess-free cleanup.
Q: Is this scoop suitable for multi-cat households?
A: It’s designed for single-cat homes; for multi-cat needs, consider the XL version in the Neater Scooper family.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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